- Contact Us
At Coventry Health Care of Delaware, we take pride in our excellent customer service. Located in Newark, Delaware, our dedicated team of highly-trained customer service representatives are friendly and knowledgeable. Best of all, they answer your calls quickly and accurately. Please contact the number below with all general inquiries and Customer Service will direct you from there.
Please be aware that you are contacting Coventry Health Care of Delaware, which services members of employers based in Delaware or Maryland. If you are outside of this service area, please visit our corporate web site, www.cvty.com, and select your state from the drop down menu under "you're covered" on the right hand side of the page in order to be directed to the appropriate contact.
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TTY 711; TDD 1-800-877-8973
Monday - Friday
8 a.m. - 6 p.m. EST
Coventry Health Care of Delaware
750 Prides Crossing
Newark, DE 19713
IMPORTANT APPEALS INFORMATION
As a reminder, effective 07/26/2010 we moved from our Centerville Rd location in Wilmington, DE.
Please update your records to send Appeals to the address above, Suite 300 (not Suite 200).
Our forwarding address will be expiring and this will delay a response to your Appeal.
Member Appeal Form
MHNet Behavioral Health
The Nurse Line is on call for you 24/7
(Available for group and individual fully-insured members only)
Urgent After Hours Request
For urgent, after-hours health care issues or authorizations requests, please page the on-call nurse at
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Broker Services Hotline
Coventry's Broker Services Hotline is your direct line to service for:
- Claims and benefits
- Enrollment and eligibility
- Premium payments and billing
- Online services such as BenefitExpress
- Broker Commissions information
- Broker Appointments
Available Monday Friday:
8:00 am - 6:00 pm (EST)
for Medical & Dental Coverage
8:00 am - 5:00 pm (EST)
for Broker Commissions & Appointments
Online Account Management (OAM)
Fax: (866) 287-6591
To obtain group insurance quotes or submit employer group applications:
Delaware Large Group 51+ CoventryDELQuotes@cvty.com
Delaware Small Group 1-50 DESGNewBusiness@cvty.com
Maryland Large Group 51 + CoventryMDQuotes@cvty.com
Maryland Small Group 2-50 MDSGNewBusiness@cvty.com
Small Group Renewals for DE & MD
Use our online form to submit a question or request more information.